Return & Refund Policy

Option 1 – No Returns or Exchanges:

• We do not accept returns or exchanges for any reason because;
  • shipping the product back to us is cost-prohibitive
  • since it has dormant microbes, we can not know if you have added water to the product and rehydrated them
  • we don’t know if you allowed it to freeze or overheat causing adverse effects to its efficacy.
• If you wish to discuss this with us please email info@petrobuster.ca and we will review each case as the details are evaluated.

Option 2 – Refunds Permitted:

• We will refund a purchase that has not shipped yet.
• We will refund a purchase if you wish to change your order size and the original order has not shipped yet.
• We will consider other extenuating circumstances for refund, to be evaluated on the details you provide us
• For refunds, contact us at info@petrobuster.ca

You Can Also Call Us Directly To Discuss Your Request: 1-877-227-8630